Banking and financial institutions face a lot of challenges from increasing competitors, lower profit margins, strict regulations, and rising customer expectations. Impact Analytics has solved a wide variety of business problems across retail/commercial banking, consumer lending/card financial services, and insurance services. Our work has ranged from customer acquisition, CRM, marketing and risk management, to operations, and fraud analysis.
14% churn reduction for a B2B Insurance SaaS client
Improved segmentation with retention management
$4 million incremental revenue for road services company
Mitigating and reducing churn to improve bottom-line savings
$4 million identified in fraudulent transactions
Increased accuracy for audit through RPA implementation